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File Security in the Cloud

File Security in the Cloud

Do you have clients who think that some of their data files are “too confidential” for storage in the cloud? Recent cyber-surveillance revelations have ...

Attn MSPs: Stop Selling Products

If you’ve spent more than a couple of weeks in the IT industry, you’ve seen your fair share of new product announcements. Vendors release ...

Only one New Year’s resolution matters: Create consistent cash flow

The monthly recurring revenue (MRR) business model is gaining momentum among MSPs. Claire Fleming explains why businesses that adopt the subscription-based approach to ...

By the Numbers: The Cost of Data Loss on a Smaller Scale

When discussing backup and disaster recovery strategies, companies like to throw around statistics about the risk of data loss. According to Seagate, 20% of companies ...

How Do You Define Value: Traditional Backup or Business Continuity?

You’re on the right track starting with backup.  Every business today should have some type of backup product in place, and most businesses are ...

Substance over style: Why business resilience is a gift worth giving

Business resilience may not be the most dazzling gift you can give your customers this holiday season, but it is increasingly ...

As-A-Service: How to Retain Clients

Congratulations, you’ve done it. You’ve started to accrue some service contracts and you’re beginning to appreciate all the advantages of a recurring ...

As-A-Service: Business Process Automation

Now that you’re familiar with the steps for starting and growing your as-a-service offerings, it’s time to think about business process automation. ...

You’re Fired – Knowing When to Call it Quits With Clients Part 2

“You’re dead to me.” This is the signature snub Shark Tank’s Kevin O’Leary spouts when an entrepreneur turns down his offer. But ...

You’re Fired – Knowing When To Call it Quits With Clients Part 1

“You’re fired!” A phrase made famous by Donald Trump on the popular TV show The Apprentice, but also one of the more difficult tasks that a business owner has to ...