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Association of Computer Repair Business Owners

Consumer Advice

No matter if you are looking for someone to service your computer needs at home or you have a business and are in…

Benefits of Joining

If you are one of the vast number of individuals who own a computer business, namely computer repair, there is…

Code of Conduct

This Code of Conduct is a set of principles to provide guidelines in our professional conduct with clients…

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Recent Blog Posts

  • acrbowebinararchiveWebinar Archive Available for ACRBO “Preferred” and “Expert” Members
    No matter what the reason for missing the latest webinar on ACRBO, don’t fret; preferred and expert members now have access to the webinar archive to watch recent and past webinar content anytime.     Most popular reasons for missing the webinar: Got called out to the field – “gotta make the dough” Never received the email invite – “Kindly add to your spam filter white list :-)” My dog ate my smartphone – “well that’s gonna hurt later” What webinars – “dude, check your email, social media, fax, pager, something!” So here’s the deal If you are free member, you can always register and participate in the webinars, but you must attend live. One of the major benefits of the $ ... read more

  • Cloud-ManagementFile Security in the Cloud
    Do you have clients who think that some of their data files are “too confidential” for storage in the cloud? Recent cyber-surveillance revelations have unsurprisingly left many businesses feeling jittery about whether storing sensitive data in the cloud is a good idea. A Wall Street Journal feature recently focused on a company that commented that they considered 60% of their data to be “too sensitive” for storage in the cloud. In this article, we discuss whether this is a realistic view. Of course, there are companies in many industries that do maintain genuinely sensitive data, such as credit card details and health records. Security breaches involving this kind of information can result in bad publicity and far worse. As ... read more

  • serviceAttn MSPs: Stop Selling Products
    If you’ve spent more than a couple of weeks in the IT industry, you’ve seen your fair share of new product announcements. Vendors release new offerings – or updates to current offerings – on a literally daily basis in this industry. It’s a big part of why the industry is so dynamic. But “dynamic” can be a challenging concept. On the one hand, dynamic can mean “fast-paced and exciting.” On the other hand, it can mean “getting left behind with obsolete things to sell at a discount.” This dichotomy can be illustrated through the concept of pricing for technology products. Based on more than three decades of research on pricing patterns for high tech products, a very clear trend can be seen: a product will be sold fo ... read more