Association of Computer Repair Business Owners

Consumer Advice

No matter if you are looking for someone to service your computer needs at home or you have a business and are in…

Benefits of Joining

If you are one of the vast number of individuals who own a computer business, namely computer repair, there is…

Code of Conduct

This Code of Conduct is a set of principles to provide guidelines in our professional conduct with clients…

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Recent Blog Posts

  • business movingMaking the Move to Recurring Revenue
    The computer repair business has come a long way over the years and has had many changes. Though many IT business owners got into the business because they love the constant change of technology, it is these changes in the technology that has greatly impacted the way typical service and repair is being delivered and paid for. This transformation has ushered in with it a new era of IT companies embracing this service and delivery model, which has increased their revenues and created guaranteed future incomes, making their businesses more valuable, and less volatile.Break-Fix vs. Managed ServiceOften we hear about distinct lines being drawn in the sand about what type of business an IT company is. You are either a break-fix business, ... read more

  • Close-Up Of Toolbelt6 Tools To Automate Your IT Business
    You're in the IT Business. Whether you're operating a break/fix shop, providing managed services, or a hybrid of the two, the reality is that you've got a limited amount of time and a continuous stream of issues to resolve. People rely on you to for their livelihoods, and you need to find smarter ways to increase your efficiency, accuracy, and profitability. That's why we've compiled a list of 6 awesome resources for you to automate various aspects of your IT Business.Ninite: Easily install and update applications on a clients computer with no additional user input required. Last month we interviewed Patrick and Sascha from Ninite about their business. You can find the interview on our blog.RepairShopr: Our friends over at Repai ... read more

  • system-71228_640How IT Owners Can Boost Word-of-Mouth Marketing
    Often I talk to my business owner friends and ask them to tell me their best source of new prospects, nearly all of them offer the same answer: referrals from satisfied customers. I am really not shocked. Hundreds of questionnaires carried out by companies like VistaPrint, Nielsen along with others reveal as many as 70 % or more of customers say word-of-mouth recommendation is the main reason for their buying behaviors.When I opened my first store, word-of-mouth took months to do the job simply because our customers simply had the option of writing mail, calling people on the telephone, or speaking with their friends, face to face. At best my clients were only getting in touch with a few people a day so the message couldn't spread very ... read more