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Association of Computer Repair Business Owners

Consumer Advice

No matter if you are looking for someone to service your computer needs at home or you have a business and are in…

Benefits of Joining

If you are one of the vast number of individuals who own a computer business, namely computer repair, there is…

Code of Conduct

This Code of Conduct is a set of principles to provide guidelines in our professional conduct with clients…

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Recent Blog Posts

  • Top 12 Myths of Online Reviews… Busted!
    Are misconceptions about online reviews keeping you from fully utilizing this vital business sales tool? If you think “no one’s reading them anyway” or the risk of promoting reviews outweighs the benefits, you could be seriously hurting your company’s opportunities for growth. 90% of consumers check out online reviews before visiting a business, and 31% of them are likely to spend more money with a company that has “excellent” reviews. Reviews impact whether someone looking for a local computer repair shop passes yours by in an online search or chooses you over the others. Don’t be held back by a misconception. Here are some of the common myths that some people believe about online reviews, and what the facts really ... read more

  • The Importance of eLearning
    I need you to understand this about the story I’m about to tell: Jennifer was a GOOD employee. Everyone thought so.  Everyone thought she was good at her job – and really, she was.  What happened was not her fault.  And I guarantee it’s happening to many of your clients, right now. Years ago in my first IT service business I had an engineering firm as a client, and they had an office manager named Jennifer.  The office I supported was mostly engineers and architects, with two accounting people, and Jennifer. Jennifer answered the phones and handled the admin work, which meant she was the acknowledged Microsoft Office guru of the organization.  When engineers needed a client proposal typed up, they gave their notes to Jenni ... read more

  • How to Fix the 5 Biggest Local SEO Mistakes Some IT Businesses Are Making in 2019
    Being found in a local online search is one of the “bread and butter” marketing activities that brings in new leads for IT businesses regularly. But if you’re not optimizing your business or website for local search, you could be missing out on most of your area’s leads. Nearly half of all searches on Google are looking for local information, and a benefit of a location-based search, is that you have a much better chance of showing up, because you’re not competing with millions of “computer repair” businesses for a top search position, just the ones in the cities you service. If you find your tech business is not showing up for IT service-related keyword searches in your service areas, it might be because you’re ta ... read more