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Blog

What’s the Best Way to Handle Negative Customer Reviews? Tips on the Right Way to Respond!

Recovery Time Objective

Founding Father Benjamin Franklin’s famous line “Time is Money” provides an appropriate foundation for the development of our customer’s disaster recovery plan. ...

How does Google Maps learn to trust and favorably rank your IT business when you’re the new kid on the block?

Imagine you’ve just started your own IT business and, at first, all Google knows about you is your company name, address and ...

How to convince your customers that Backup software is needed

What’s keeping your customers from protecting their data with a proper disaster recovery solution including taking regularly scheduled backups? As your customer’s ...

5 Tips to Protect Your Data

Out of fear of bad publicity, some companies choose not to report cyber attacks. So, as they are more widespread than before, ...

Buying guide for Backup solutions

Usually, end users are not aware of how important it is to do regular backups of their data until it’s too late. ...

Choosing The Right Remote Support Software

As a computer repair business owner, remote support is a crucial part of your business.  It’s not just phone support, but also remote control ...

Help Companies to Protect their Business

  You have probably heard all kind of horror stories about lost company data. This happens because some companies do not ...

Going back to the basics, the 3,2,1 rule

Technology is a crucial component in the day-to-day operations of every business. For many leaders, a disaster recovery plan is essential to ...

Building loyalty with the lonely IT Administrator

For many IT Administrators, even those in large organisations, they are operating within a small, fragmented IT infrastructure. How do you ...